Jan 25, 2026, 06:21 PM
(Jan 24, 2026, 05:23 PM)thelastwhitehat Wrote:
Description:
On January 9, 2026, the American investment platform, Betterment (betterment.com) suffered a data breach caused by the ShinyHunters group, resulting in the compromise of over 20 million records. During negotiations, Betterment rejected multiple offers, some as low as $0.95 per active customer record. After Betterment refused to pay the ransom, the group released the stolen data on January 23, 2026. The dataset contains the original user data that was stolen and is 4.5 GB in size when decompressed (~1.6 GB compressed). It includes around 1,435,141 unique email addresses and an estimated total of ~39,441,220 records across 1,114 files and 221 folders. The compromised data includes full names, usernames, email addresses, phone numbers, physical addresses, partial payment information, customer investments and balances, KYC information, Zendesk support tickets, HubSpot CRM dumps, and much more.
Password:
;Dr=___sh0uld_h4v3_p4id_7h3_r4ns0m___3E<c
Samples:
Spoiler Spoiler
==> hubspot-crm-exports-contacts-0-2026-01-09.csv <==
"Record ID","First Name","Last Name","Email","Phone Number","Contact owner","Last Activity Date","Lead Status","Marketing contact status","Create Date","Date of birth","Deposit Amount ","Message","Mobile Phone Number","Postal Code","IP City","IP Country","EIN","EIN for Plan Sponsor","Phone 2","Personal Information / Bio","Additional email addresses"
"191672116582","Robert","Foppiani","[email protected]","(212) 522-9732","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:39","","","","","","","","","","","",""
"191678597539","Ryan","Buell","[email protected]","(858) 242-5677","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:39","","","","","","","","","","","",""
"191681694807","Joseph","Sortet","[email protected]","","Jack Groom","","","Non-marketing contact","2026-01-09 13:36","","","","","","","","","","","",""
"191674875990","Pamela","Osborne","[email protected]","(470) 550-1598","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:31","","","","","","","","","","","",""
"191671960660","Micheal","West","[email protected]","(813) 280-1215","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:31","","","","","","","","","","","",""
"191682003980","Malora","Andrade","[email protected]","(718) 522-2000","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:22","","","Founded in 1991, Viventium Software Inc. is a SaaS-based human capital management solution that provides a remarkable user experience and award- winning software. Viventium provides flexible software and expert guidance so clients can be sure their payroll is done right. Viventium is headquartered in Brooklyn, New York.","","","","","","","","",""
"191699646120","Chantelle","Herbert","[email protected]","","","","","Marketing contact","2026-01-09 13:17","","","","","","west palm beach","united states","","","","",""
"191679214962","Johnny","Arvin","[email protected]","","","","","Non-marketing contact","2026-01-09 13:16","","","","","","","","","","","",""
"191682466946","Nick","Ralston","[email protected]","","","","","Non-marketing contact","2026-01-09 13:13","","","","","","","","","","","",""
==> tickets.csv <==
id;submitter_id;assignee_id;requester_id;problem_id;organization_id;brand_id;group_id;ticket_form_id;external_id;subject;created_at;updated_at;due_at;assigned_at;initially_assigned_at;requester_updated_at;solved_at;assignee_stations;group_stations;reopens;replies;first_reply_time_in_minutes;first_reply_time_in_minutes_within_business_hours;first_resolution_time_in_minutes;first_resolution_time_in_minutes_within_business_hours;full_resolution_time_in_minutes;full_resolution_time_in_minutes_within_business_hours;agent_wait_time_in_minutes;agent_wait_time_in_minutes_within_business_hours;requester_wait_time_in_minutes;requester_wait_time_in_minutes_within_business_hours;on_hold_time_in_minutes;on_hold_time_in_minutes_within_business_hours;satisfaction_score;satisfaction_comment;satisfaction_reason;inbound_sharing_agreement;outbound_sharing_agreement;channel;type;status;priority;brand;group;form;custom_status_id;first_reply_time_in_seconds;recipient
3378640;12979106563867;12979106563867;1900666318924;;;7114568;5931837712283;614667;;Call with Michael Gormley;2024-12-19 23:46:44;2025-01-09 00:01:07;;2024-12-19 23:46:44;2024-12-19 23:46:44;2024-12-19 23:46:44;2024-12-19 23:58:19;1;2;0;0;;;12;0;12;0;0;0;12;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;[email protected]
3378637;31926661731995;380566115051;31926661731995;;;3465806;23554881517723;23555901211163;;Confirm your account details to get started;2024-12-19 23:44:09;2025-01-09 00:01:08;;2024-12-19 23:44:09;2024-12-19 23:44:09;2024-12-19 23:44:09;2024-12-19 23:44:09;1;1;0;0;;;0;0;0;0;0;0;0;0;0;0;Unoffered;;;;;Email;"";Closed;"";Betterment Advisor Solutions;BAS Transitions;BAS Transitions;4721149;;[email protected]
3378636;30550059708315;30550059708315;391764780332;;;7114568;5931837712283;614667;;Betterment Follow-up;2024-12-19 23:42:36;2025-01-09 00:01:08;;2024-12-19 23:42:36;2024-12-19 23:42:36;2024-12-19 23:42:36;2024-12-19 23:52:15;1;2;0;0;;;10;0;10;0;0;0;10;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;[email protected]
3378625;30571054126875;30571054126875;396149357732;;;7114568;5931837712283;614667;;Follow up with Betterment;2024-12-19 23:30:09;2025-01-09 00:01:09;;2024-12-19 23:30:09;2024-12-19 23:30:09;2024-12-19 23:30:09;2024-12-19 23:40:55;1;2;0;0;;;11;0;11;0;0;0;11;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;[email protected]
3378628;18912036540827;18912036540827;32066731335835;;;7114568;5931837712283;614667;;Betterment Follow-Up;2024-12-19 23:34:30;2025-01-09 00:01:09;;2024-12-19 23:34:30;2024-12-19 23:34:30;2024-12-19 23:34:30;2024-12-19 23:40:22;1;2;0;0;;;6;0;6;0;0;0;6;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;[email protected]
3378619;28150012739483;12979106563867;5055156983579;;;7114568;5931837712283;614667;;Follow-up from Betterment ;2024-12-19 23:18:03;2025-01-09 00:01:10;;2024-12-19 23:25:55;2024-12-19 23:18:03;2024-12-19 23:18:03;2024-12-19 23:32:21;2;4;0;0;;;14;0;14;0;0;0;14;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;[email protected]
3378624;12979197357723;12979197357723;32066502585755;;;7114568;5931837712283;614667;;Call with Caller +1 (954) 668-8178;2024-12-19 23:29:26;2025-01-09 00:01:10;;2024-12-19 23:29:26;2024-12-19 23:29:26;2024-12-19 23:29:26;2024-12-19 23:35:34;1;2;0;0;;;6;0;6;0;0;0;6;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;[email protected]
3378611;21178761039387;21178761039387;6870194166;;;7114568;5931837712283;614667;;Call with Andre M Hartman;2024-12-19 23:11:54;2025-01-09 00:01:11;;2024-12-19 23:11:54;2024-12-19 23:11:54;2024-12-19 23:11:54;2024-12-19 23:24:26;1;2;0;0;;;13;0;13;0;0;0;13;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;[email protected]
3378617;412548370032;412548370032;22975443482651;;;3465826;21576020869915;360000278452;;Dialpad call with Meekialle Mcgee, Outbound / 9 min;2024-12-19 23:16:51;2025-01-09 00:01:11;;2024-12-19 23:16:51;2024-12-19 23:16:51;2024-12-19 23:16:51;2024-12-19 23:28:45;1;1;0;0;;;12;0;12;0;0;0;12;0;0;0;Offered;;;;;Api;"";Closed;Normal;Betterment at Work;BX Plan Support - T2;Betterment at Work;4721149;;[email protected]
==> query_result_2026-01-09T13_59_36.598501212-05_00.csv <==
Broker Dealer Sub Account ID,Transaction Effective Date,Deposits Amount,Withdrawals Amount,Adjustments Amount,Transfers In Amount,Transfers Out Amount,Ach Returns Amount,Levy Amount,Last Modified Datetime,Fee Amount,Transaction Summary Calculated At
"4,601,862","Dec 2, 2022",50,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 3, 2022, 12:31 AM"
"4,604,360","Dec 2, 2022",50,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 3, 2022, 12:31 AM"
"4,662,145","Dec 6, 2022",50,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 7, 2022, 12:56 AM"
"4,664,085","Dec 7, 2022",0,0,0,0,-9.72,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 8, 2022, 12:30 AM"
"4,665,222","Dec 7, 2022",111,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 8, 2022, 12:30 AM"
"4,612,568","Dec 8, 2022",50,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 9, 2022, 12:30 AM"
"4,601,625","Dec 12, 2022",100,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 13, 2022, 12:31 AM"
"4,675,432","Dec 13, 2022",100,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 14, 2022, 12:30 AM"
"4,604,026","Dec 13, 2022",25,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 14, 2022, 12:30 AM"
==> manual_identity_review_rejections_2026-01-09T16_59_28.600329648-05_00.csv <==
id,rejected_at,investing_user_id,review_type,rejection_reason,requested_document_types,notes
019ba4a4-446e-7638-9e9c-467000287f66,2026-01-09T16:32:31.382913,3852708,prechecking,further_documentation_needed,"[""proof_of_address""]",
019ba47f-9f86-7997-af49-21932422db11,2026-01-09T16:08:35.500887,3892655,investing,further_documentation_needed,"[""proof_of_address""]",
019ba47d-18eb-7202-8c1a-88e6576f1369,2026-01-09T16:08:08.175361,3892652,investing,further_documentation_needed,"[""ssn""]",
019ba47a-1ed1-7ca2-9b62-6ac213c3b3e2,2026-01-09T16:07:17.677592,3891703,investing,further_documentation_needed,"[""proof_of_address""]",
019ba465-3634-7ca4-ac73-1f953668ed4c,2026-01-09T16:01:16.293925,2301591,investing,further_documentation_needed,"[""selfie_with_id""]",
019ba45e-b9a7-72fe-8657-3e8923e566f6,2026-01-09T16:00:48.773039,3892600,investing,further_documentation_needed,"[""id"" ""proof_of_address""]",
019ba43a-231c-7a29-bc82-7d9fa09029cf,2026-01-09T16:00:28.567517,3892501,investing,further_documentation_needed,"[""ssn"" ""proof_of_address""]",
019ba438-512f-78f9-98d0-0f814ca116eb,2026-01-09T15:59:59.125213,3769923,investing,further_documentation_needed,"[""proof_of_address""]",
019ba42f-24ef-761d-8995-bd94caa13822,2026-01-09T16:18:27.124293,3892533,prechecking,further_documentation_needed,"[""proof_of_address""]",
Downloads:
nice share,thanks
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